Front Desk Associate - PRN-Nights & Weekends Job at Exceptional Healthcare Inc., Ardmore, OK

c0R2c1drajBBSmMyYytoUkIyRUI1YlFSeUE9PQ==
  • Exceptional Healthcare Inc.
  • Ardmore, OK

Job Description

The Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:

Essential Duties & Responsibilities:

  • Treat all patients and colleagues with dignity and respect.
  • Open communication between all departments and cultivating a team environment.
  • Communicate professionally and effectively with patients, visitors, and vendors.
  • Ability to handle a fast-paced environment professionally and with poise.
  • Stand and greet all patients and visitors in a friendly, courteous, and professional manner. 
  • Maintain confidentiality and observe HIPAA compliance.
  • Register Emergency Room, Direct Admission, and Outpatient Service patients in a timely and concierge manner in accordance with EMTALA compliance.
  • Obtain all necessary patient demographics, financial information, patient consents, and additional forms.
  • Identify insurance plans, verify benefits, and perform Admission Notifications and Authorizations for admissions and outpatient services.
  • Explanation of benefits and upfront collections of ER Copayments, Deductibles, and self-pay totals.
  • Processing payments and regular communication with the Central billing Office to resolve errors.
  • Perform patient status changes as clinical staff directs.
  • Maintaining patient charts, including creating files, scanning documents into the EMR, auditing charts for completeness, filing, shifting, and occasional shredding.
  • Answer, screen, and direct incoming phone calls.
  • Facilitate deposits and cash reconciliations during shift change.
  • Maintain with accuracy all spreadsheets, and patient logs.
  • Perform clerical duties, including mail delivery, faxing, copying, and scanning.
  • Perform other duties as assigned.

Qualifications:

  • Previous Emergency Room (ER) Experience and/or Patient Registrar Experience (Preferred)
  • Working knowledge of insurance identification and terminology (Preferred)
  • Working knowledge of insurance verification and benefit descriptions (Preferred)
  • Working knowledge of Admission Notifications and Insurance Authorizations
  • Working knowledge of Medical Terminology
  • Strong Organization Skills
  • Proficient Computer Skills
  • Strong Communication and Customer Service Skills
  • Current Background Clearance and Satisfactory Background Check Results              
  • High School Diploma/GED
  • Commitment to Patient and Family Satisfaction

Schedule:

  • PRN, Weekends, Day and Night
  • Day Shift 7a – 7p, Weekends and Holidays Required
  • Night Shift 7p -7a, Weekends and Holidays Required

Job Tags

Part time, Relief, Work at office, Shift work, Night shift, Weekend work, Day shift,

Similar Jobs

Christus Health

Clinical Laboratory Scientist II - Lab AdminGeneral - PRN Job at Christus Health

 ...biological or clinical laboratory science or medical technology from an accredited institution or equivalent laboratory training and experience meeting the requirements defined in the CLIA regulation 42CFR493.1489 (includes U.S. Military laboratory training courses of at... 

Rancho Santiago Community College District

PT POOL - Anthropology Instructor Job at Rancho Santiago Community College District

 ...PT POOL - Anthropology Instructor Rancho Santiago Community College District Salary Range: $75.54 - $87.44 Hourly Job Type: Job Number: AC25-01171 Location: Orange, CA Division: SCC Arts Humanities and Social Sciences Closing: 5/29/2026 5:... 

Disability Solutions

Non-CDL Delivery Driver Job at Disability Solutions

 ...Our Community of Food People! The Non CDL Driver I is a delivery position responsible for...  .... Commercial or professional driving experience preferred, but not required. Must meet the...  ...culture, and much more! Excellent local leadership. Schedule is a 4-day work... 

Highline Warren

Revenue Management Analyst Job at Highline Warren

 ...detail-oriented Revenue Management Analyst to drive insights that shape...  ...patterns, uncover segment-level behaviors, and support frameworks...  ...to initiatives that influence business growth. The salary range for...  ...Chain, or a related field. Entry-level or early-career experience... 

Northrop Grumman Federal Credit Union

Member Experience Improvement Specialist- Remote Job at Northrop Grumman Federal Credit Union

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. AT NGFCU, we understand that our employees are one of our most valuable assets. We offer a total compensation...