Job Description

Overview

We are seeking a dedicated and skilled Field Service Technician to join our team in Springfield, OH. In this role, you will be the face of our company, providing top-notch service to our clients while troubleshooting and maintaining equipment in the field. If you enjoy working independently, solving problems, and have a knack for technical work, we want to hear from you!

Responsibilities

• Perform on-site installations, maintenance, and repairs of equipment.
• Diagnose technical issues and provide effective solutions in a timely manner.
• Conduct regular inspections and preventive maintenance to ensure optimal performance.
• Document service activities and maintain accurate records of repairs and maintenance.
• Communicate effectively with clients to understand their needs and provide exceptional customer service.
• Collaborate with the technical support team to resolve complex issues.
• Stay updated on industry trends and advancements in technology.

Qualifications

• High school diploma or equivalent; technical degree or certification is a plus.
• Proven experience as a Field Service Technician or similar role.
• Strong mechanical and electrical troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and willingness to travel to client locations.
• Basic computer skills and familiarity with service management software.

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